Questions, answered
Everything you might want to know before your first Crest clean. Anything else — just ask.
How does the instant quote work? +−
Tell us about your home — size, bedrooms, bathrooms, and the service you need — and our booking system calculates your quote on the spot. No phone tag, no in-home estimate required. You can book your preferred date and time in the same step.
What’s included in each service? +−
Our Standard Clean covers the full home — dusting, kitchens, bathrooms, floors, and beds. The Deep Clean adds baseboards, fixtures, vents, appliance detail, and tile work. Move-In/Move-Out covers everything down to the inside of cabinets, oven, and refrigerator. See the Services page for full checklists.
Do I need to provide supplies or equipment? +−
No — our team arrives fully equipped with professional supplies and equipment. If you prefer we use specific products in your home (or exclusively non-toxic products), just note it when you book and we’ll accommodate.
Are your cleaners background-checked and insured? +−
Yes, without exception. Every Crest professional passes a background check before joining the team, and we are fully insured. Your home is protected the entire time we’re in it.
Do I need to be home during the clean? +−
That’s entirely up to you. Many of our clients provide entry instructions — a door code, lockbox, or concierge — and come home to a finished clean. Entry details are stored securely and shared only with your assigned team.
What about pets? +−
We love them. Let us know about your pets when you book and how you’d like us to work around them — most are happy to supervise.
What is your satisfaction guarantee? +−
If anything falls short of your expectations, tell us within 24 hours and we’ll return to make it right at no charge. We built Crest on the belief that a premium service should stand behind its work — completely.
Can I book recurring service? +−
Yes — weekly, bi-weekly, or monthly. Recurring clients keep a consistent team whenever possible, so the people caring for your home know it well.
What if I need to reschedule or cancel? +−
Life happens. You can reschedule or cancel through your booking account; we simply ask for at least 24 hours’ notice so we can offer the time to another home.
Which areas do you serve? +−
We serve Tampa, St. Petersburg, and Clearwater, including surrounding neighborhoods across Tampa Bay. See our Service Areas page for details — and if you’re nearby but unsure, reach out and we’ll do our best.
CREST CLEANING CO.
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